Since our products are personalized designs, we do not accept refunds or returns. We do not accept returns or refunds because our products are made according to the sizes or designs you want.
However, if you contact us, we will try to help you with your problem.
If you contact us for problems caused by us, we will compensate our mistake.
There are absolutely no refunds for digital products.
Do not return the product you purchased without contacting us.
If the problem is not caused by us and the return is accepted, the shipping fee of the product belongs to our customer.
If your return is accepted, your refund will be made after the product reaches us. This period may take up to 30 days.
If your payment is approved, your money will be transferred to the credit card you used with the payment.
After you make the payment, it takes between 3-7 days for the money to be transferred to your account. For money that has not been transferred to your account within this period, please contact your bank first. If you do not get any results, please contact us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at salihliosh@gmail.com for questions related to refunds and returns.